999pet's Terms & Conditions — fully in Bengali

999pet By accessing or using the platform, you confirm that you have read, understood, and agreed to be fully bound by these terms and conditions. These terms 999petapplies to the website, mobile application, and all digital services of

These Terms & Conditions may be updated or changed at any time. If changes are made, we will post a notice on the platform and notify you by email. Continued use of the platform after any changes will be considered acceptance of the updated terms.

• You must be 18 years of age or older.
• You must be a legal resident of Bangladesh.
• Each individual may only register one account.
• Accounts cannot be registered under a company or business name.

999petYou are required to provide accurate and truthful information when registering with -. Providing false information may result in account suspension or termination, and any funds held in the account may be forfeited.

After Registration 999pet Identity verification may be required. This process may involve submitting a national ID, passport, or other government-issued document. Withdrawals may be restricted until KYC (Know Your Customer) verification is complete.

• Only one account may be created per mobile number and email address.
• Keep your password strong and never share it with anyone.
• Enabling two-factor authentication is strongly recommended to keep your account secure.
• If you notice any suspicious activity on your account, contact support immediately.

999petbKash, Nagad, and Rocket are available for deposits and withdrawals. All transactions must be made from a number registered in your own name. Payments from third-party accounts are not accepted.

• No hidden charges on deposits — your full amount is credited to your balance.
• KYC verification must be completed before making a withdrawal.
• Suspicious transactions may be investigated as part of our anti-money laundering measures.
• Wagering requirements must be met before withdrawing from your bonus balance.

999petBefore placing a bet on any event, make sure you have read the relevant event rules carefully. Once a bet is confirmed, it generally cannot be cancelled. However, in certain circumstances — such as an event being cancelled or postponed — a refund may be issued.

In live betting, odds can change at any moment. The odds displayed at the time a bet is placed are considered final. If a bet is delayed due to network issues, 999pet will not be held liable.

• The minimum bet amount is ৳50.
• The maximum win limit for a single bet varies depending on the event.
• 999pet reserves the right to void bets placed at abnormal odds due to a technical error.
• Any bet linked to match-fixing or fraudulent activity will be voided.

999pet offers a variety of bonuses and promotions for both new and existing members. Each bonus comes with its own terms that should be read before claiming. Wagering requirements apply to all offers — including welcome bonuses, cashback, and free bets.

• The welcome bonus applies to first deposits only.
• A wagering requirement (typically 10–30x) must be fulfilled before placing bets with bonus balance.
• Any attempt to claim bonuses using multiple accounts or proxies will result in account termination.
• Promotional offers have a set expiry date — any unused bonus will be automatically cancelled once the period ends.
• 999pet reserves the right to modify or cancel any bonus offer at any time.

999petTo keep the platform safe and fair, certain activities are strictly prohibited. Engaging in any of the following may result in immediate account closure and forfeiture of funds.

• Creating or operating multiple accounts.
• Using false or forged identification documents.
• Participating in match fixing or any form of fraudulent activity.
• Placing bets using bots or automated software.
• Abusing the bonus system or engaging in bonus arbitrage.
• Attempting to gain unauthorized access to another user's account.
• Using the platform for money laundering or any illegal financial activity.

999pet Your personal information is treated with the utmost care. We use 256-bit SSL encryption to secure every transaction, and your data will never be sold to third parties.

However, information may be disclosed when required by law or government directive. For more details, visit our Privacy Policy Read.

• Your personal information is used solely for the purpose of providing our services.
• Cookie and analytics data are used to improve our services.
• You have the right to request deletion of your personal data.

999pet The right to suspend or close any account at any time is reserved, with or without cause where applicable. If an account is closed for reasons other than a rule violation, the remaining balance will be refunded.

• You can submit a request to close your account at any time.
• Any pending withdrawals will be processed before the account is closed.
• If an account is closed due to a rule violation, the balance may be forfeited.

999pet We firmly believe in responsible gaming. We want every user to bet for fun — not out of pressure or addiction. To support this, we provide a range of tools.

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Self-Exclusion: Take a break from the platform for a set period of time.
• Cooling-Off Period: Take a break from 24 hours up to 30 days.
• Reality Check: Get reminders about how long you've been playing.

For more details, visit our Responsible Play View page.

If you have a complaint, please first 999petcontact our customer support team. We always strive to resolve issues in a friendly manner. If a resolution cannot be reached through support, the matter will be escalated for higher-level review.

• To submit a complaint, email us at: support@999pet.net
• 24/7 support is available via live chat.
• An initial response will be provided within 48 hours of receiving your complaint.
• Complex issues may take up to 14 business days to resolve.